Fonomail ProAttendant

Fonomail ProAttendant is an innovative and extensively feature rich vocal server compatible with most of the PBX models and offering multi-level automatic attendant and a whole host of vertical solutions for different sectors integrating databases and other PC based applications. The objectives are simple: to handle more incoming calls with less personnel in the most efficient and professional way possible. Where Fonomail ProAttendant really makes the difference is in its ease of adaptability to all sector types and business sizes.

VERTICAL IVR SOLUTIONS

Apart from its standard functions of Auto Attendant and IVR with almost unlimited levels and options, Fonomail may be used to provide made to measure solutions, in many cases integrating databases and other PC based applications.

Emergencies and Critical services: automated transfer direct to the specialist “on-call” (doctor, vet, etc)
Hotels & Guest houses: Automatic wake-up calls for guests and alarms (for no answer).
Industrial: emergency calls server installed at refineries, petrochemical plants, etc.
Public Administration: enables calls to be routed automatically to the department in charge of the case.

Additional Features

  • MULTI-LEVEL IVR
  • UNIFIED MESSAGING: E-MAIL, LAN, SMS…
  • CUSTOMER DB INTEGRATION
  • WEB BASED MAILBOX MANAGEMENT & CALL STATISTICS
  • READY TO USE SOLUTION
  • MULTI-LANGUAGE
  • AFFORDABLE AND SCALABLE
  • UNLIMITED DEPELOPMENT POSSIBILITIES
  • REMOTE MESSAGE &MUSIC UPLOAD
  • TRANSFERABLE “ALL IN ONE” SYSTEM MEMORY CARD